Onahole Station Terms & Conditions
1. Overview
Welcome to the Onahole Station official website (hereinafter referred to as “this Website”). By accessing or using this Website, you agree to comply with the following Terms & Conditions, including browsing, purchasing products, and participating in community interactions.
If you do not agree with these terms, you must immediately discontinue the use of this Website.
2. Modifications to Terms & Conditions
Onahole Station reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.
- Changes become effective immediately upon publication on this Website.
- It is your responsibility to regularly review these Terms & Conditions.
- Continued use of this Website constitutes your acceptance of the revised terms.
3. Privacy Policy
Your privacy is of utmost importance to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
- By using this Website, you consent to the terms outlined in our Privacy Policy.
For further details, please refer to our Privacy Policy page.
4. Personal Information Protection
Onahole Station adheres to the following five principles for personal information protection:
- No unsolicited promotional emails will be sent.
- No unsolicited sales calls will be made.
- No unnecessary personal information will be requested.
- No personal information will be disclosed to third parties without consent.
- Our employees receive regular training on data privacy protocols.
Collection of Personal Information:
We may collect personal data, including but not limited to:
- Name, address, phone number, and email provided during orders, account registration, or inquiries.
- Information generated through transactions or participation in events.
- Publicly available information such as names, addresses, and phone numbers from phone directories.
Use of Personal Information:
- For order processing and delivery.
- To provide customer support and after-sales service.
- To facilitate secure payment processing.
Disclosure to Third Parties:
Your personal information will not be shared or sold, except under the following conditions:
- Explicit consent has been obtained.
- Logistics partners require it for order fulfillment.
- Financial institutions require it for payment processing.
- Disclosure is mandated by law.
- In the event of mergers, acquisitions, or business transfers.
5. Product Pricing
- Product prices listed on Onahole Station at the time of purchase are final and binding.
- We reserve the right to correct pricing errors identified after order placement.
6. Ordering and Payment Policy
- All orders placed on Onahole Station are considered final and binding.
- Payment must be successfully completed before order processing begins.
- Unpaid orders may be canceled upon request by contacting Customer Support.
- We reserve the right to cancel or refuse any order, particularly in cases of suspected fraudulent activity.
7. Return and Refund Policy
Due to the intimate nature of our products, strict return and refund policies are in place to maintain hygiene and safety standards.
7.1 Eligibility for Returns:
- Only unopened and sealed products in their original packaging are eligible for returns.
- Return requests must be made within 7 days of receiving the product.
- Opened or unsealed products, regardless of usage, cannot be returned or refunded.
7.2 Defective or Incorrect Products:
- If you receive a defective or incorrect product, contact our Customer Support Team within 7 days of receipt.
- Provide clear photos or video evidence showing the defect or issue.
- Upon verification, we will cover return shipping costs and arrange for a replacement or refund.
7.3 Return Procedure:
- Contact Customer Support within 7 days of receipt.
- Provide details of the product issue and supporting evidence.
- Obtain a Return Authorization Number (RMA) from our team.
- Ship the product using a traceable and insured courier service.
7.4 Refund Policy:
- Refunds will be processed within 3 business days upon receiving and inspecting the returned product.
- Refunds will exclude original shipping fees unless the product was defective or incorrect.
- Non-defective returns require customers to cover return shipping costs.
7.5 Cancellation Policy:
- Once payment is completed, orders cannot be canceled.
- Unpaid orders may be canceled upon request via Customer Support.
8. Shipping Policy
For detailed information on shipping timelines, methods, and international shipping regulations, please refer to our Shipping Policy page.
- Delivery times are estimates only and not guaranteed.
- We are not responsible for delays caused by logistics partners, customs inspections, or unforeseen events.
9. Payment and Billing
- Customers are responsible for ensuring accurate billing and shipping details.
- PayPal users must verify their shipping address before completing payment.
- Address modifications after order dispatch may incur additional fees, payable by the customer.
10. Chargeback and Dispute Policy
- Customers are encouraged to contact Customer Support to resolve disputes before initiating chargebacks.
- Unresolved chargebacks filed via banks or PayPal will result in:
- Immediate account suspension or termination.
- Forfeiture of any accumulated reward points and account privileges.
- We reserve the right to pursue legal action or refer cases to collection agencies.
11. Promotions and Discounts
- Promotions and discount offers are subject to availability and specific terms and conditions.
- Discounts cannot be applied retroactively to previous orders.
- Only one promotional code may be used per order unless stated otherwise.
12. Community Guidelines
- By accessing our Community Section, you agree to abide by our Community Guidelines.
- Prohibited activities include:
- Illegal content or activities.
- Hate speech, harassment, or violent threats.
- Unauthorized advertising or spam.
- Onahole Station reserves the right to remove content or terminate accounts violating these guidelines.
13. Intellectual Property
- All content, including text, images, and branding, is the intellectual property of Onahole Station or its licensors.
- Unauthorized use, distribution, or reproduction is strictly prohibited.
14. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which Onahole Station operates.
Any disputes shall be resolved through binding arbitration or within the appropriate courts.
15. Contact Information
For inquiries regarding these Terms & Conditions, please contact us:
- Email: support@onaholestation.com
- Phone: +1 (647) 879-9599