All our products are directly imported from major Japanese adult toy brands, and each item complies with Japan's strict quality inspections to ensure safety, hygiene, and high quality. For specific standards, you can refer to the manufacturer information included with the product packaging.

Yes, our products comply with Japan's stringent domestic safety standards and have passed relevant certifications. Specific certification details may vary by product, and you can find more information on the product page or the manufacturer's official website.

All products at Onahole Station are sourced from official Japanese manufacturers. Japanese producers use high-quality, body-safe premium medical-grade silicone and TPE materials to ensure safety and hygiene, and they do not contain harmful substances.

The lifespan of a product depends on the material and frequency of use. To extend its lifespan, we recommend following the product instructions for cleaning and maintenance, avoiding exposure to high temperatures or direct sunlight, and thoroughly cleaning and drying it after each use. Please refer to our Toy Care Guide for more details.

The Onahole Station website provides the most detailed product descriptions and user reviews in North America to help you understand the features of each product. Additionally, you can visit our Beginner's Guide Blog for a more detailed purchasing guide.

Some products made from TPE materials may have a slight material odor, which is completely normal. We recommend washing the product before first use and letting it air dry in a well-ventilated area to reduce the odor.

Yes, many of our products are made from hypoallergenic materials and are suitable for sensitive skin. For example, silicone-based lubricants are hypoallergenic and may be the best choice for those with sensitive skin.