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FAQs Membership & Promotions

How do I join your membership program? What benefits do members receive?

Simply go to the Member page on our website and add the "ONAHOLE STATION VIP MEMBERSHIP" card to your cart to enjoy a 1-year membership that includes:

  1. An extra 10% OFF discount on all products for one year,
  2. The privilege of earning 1.5x points on all purchases,
  3. Early access to Onahole Station's latest products,
  4. Mystery adult toy gifts periodically included in your member delivery packages, and more.
How are membership points accumulated? What rewards can they be redeemed for?

Regular users earn 10 points for every $1 spent
Onahole Station VIP MEMBERSHIP Card earn 15 points for every $1 spent.
Points can be redeemed for shopping discounts or specific reward products.

How often do you have promotional events? How can I get promotional information?

Onahole Station regularly launches various product promotions every month, as well as special promotions during holidays and events (such as Black Friday and Valentine's Day). You can stay updated on the latest offers through our official website, email subscriptions, or social media.

Will members receive promotional emails or marketing messages? How can I unsubscribe?

Members may receive promotional emails, but you can unsubscribe at any time by adjusting your preferences in your account settings or clicking the "Unsubscribe" button at the bottom of the email.

Is there a discount for new users? How can I claim it?

First-time registrants can enjoy a 10% OFF discount on all products sitewide. The discount will be automatically applied at checkout, and no additional steps are required to claim it.If it doesn't work automatically, please use the discount code: FIRST10

Do promotional products come with the same after-sales guarantees?

Yes, except for Final Sale items in the clearance section, all promotional products come with the same after-sales guarantees as regular-priced products. Please feel free to purchase with confidence.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services. You can select this option on the shopping cart page of the Onahole Station website, making it convenient for you to purchase gifts for friends and prevent packages from being accidentally opened.

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