We support a variety of payment methods including Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Interac, Google Pay, Shop Pay, and more.

We use SSL encryption technology to ensure payment security. All transaction information is strictly protected and will not be stored or leaked.

Once the payment is successfully processed, the system will automatically send a confirmation email within a few minutes. If you do not receive it, please check your spam folder or contact customer service.(Contact Us)

We periodically offer various promotional discount codes (details can be found on the Onahole Station - DEALS PAGE). You can enter the discount code at checkout to enjoy the discount. For specific promotions, please follow our official website or subscribe to our email notifications.

Payment failures can be caused by various reasons, including bank restrictions, insufficient card balance, or payment platform issues. We recommend trying a different payment method or contacting customer service at support@onaholestation.com for assistance.

All fees, including taxes and shipping costs, will be clearly displayed on the checkout page. We do not charge any additional hidden fees.

Once an order is submitted, it cannot be directly modified. If you need to make changes, please contact customer service as soon as possible, and we will do our best to assist you in adjusting the order.(Contact Us)