Buying a premium sex doll is an exciting experience — and we make sure the shipping process is safe, discreet, insured, and worry-free from start to finish. This guide explains everything about production time, shipping, customs, taxes, and delivery protection for your AITIA silicone doll.
Table of Contents
- 1. Production Time
- 2. Discreet Packaging
- 3. Shipping Methods
- 4. Shipping Regions & Estimated Time
- 5. Tracking Your Order
- 6. Customs Duties & Taxes
- 7. Shipping Insurance & Damage Claims
- 8. Free Delivery Signature Service
- 9. Need Help
- 10. Summary
1. Production Time
| BRAND | MATERIAL | AVERAGE PRODUCTION TIME |
|---|---|---|
| AITIA | Silicone | 4–6 weeks |
NOTE: Production time may vary slightly during Chinese New Year, extreme weather, or global logistics delays.
Before shipment, we will send you factory confirmation photos and videos to ensure everything meets your expectations.
2. Discreet Packaging
Your privacy is our top priority. All dolls are shipped in plain, unmarked cartons with no logos or product names. The sender’s name appears as “OS Distribution Center”, and the declared item name on the shipping label is “Furniture” for smooth and discreet customs clearance.
- Shock-absorbing foam protection
- Waterproof inner wrapping
- Securely sealed outer carton
Your shipment will appear as a standard household package — private, safe, and unidentifiable.
3. Shipping Methods
We partner with UPS, FedEx, and Purolator to provide fast and reliable delivery across North America and Europe.
Optional Pickup:
If you wish to pick up your package at a FedEx or UPS store, please include your preferred store address when placing your order.
If you’ll be away during delivery, contact us to arrange store pickup or a required delivery signature.
4. Shipping Regions & Estimated Time
We currently ship only to Europe and North America (United States, Canada, and European Union countries).
Shipping is completely free, and all import duties are covered by Onahole Station.
| Region | Estimated Delivery Time | Carrier |
|---|---|---|
| United States | 1–2 weeks (after production) | UPS / FedEx |
| Canada | 1–1.5 weeks (after production) | Purolator / UPS |
| Europe | 1.5–2 weeks | DHL / FedEx |
❌ We currently do not ship to Asia, South America, Oceania, Africa, or Middle Eastern countries.
5. Tracking Your Order
Once your doll leaves the factory, we’ll email you the tracking number.
Track your order here:
For AITIA dolls shipped from China, tracking updates may appear only after customs clearance, which typically takes 5–8 business days.
After clearance, your local carrier (FedEx, UPS, or Purolator) will update real-time tracking.
If your package takes longer than 12 business days (excluding customs), please contact us at support@onaholestation.com.
6. Customs Duties & Taxes
To ensure full convenience and peace of mind:
- ✅ Free shipping to Europe and North America
- ✅ All customs duties and import taxes are fully covered by Onahole Station
- ✅ Declared as “Furniture” for smooth customs clearance and privacy
You don’t need to pay any extra import fees upon delivery — we handle all cross-border costs on your behalf.
7. Shipping Insurance & Damage Claims
Every order from Onahole Station is fully insured during transit. If your package is lost or damaged during shipping, we will work with the insurance provider to replace or refund your order.
To ensure a successful claim:
- Please record a full unboxing video from the moment you open the outer box.
- The video must clearly show the entire process and product condition upon arrival.
- This serves as proof for any potential shipping damage claims.
Without a full unboxing video, insurance companies may not approve compensation claims.
Please make sure to keep all packaging materials until your doll is fully checked and confirmed in good condition.
8. Free Delivery Signature Service
We can require a signature upon delivery for additional security — free of charge.
Simply email our support team after purchase, and we’ll enable it for your order.
9. Need Help
We’re always here to assist.
If you have any questions about shipping, customs, or insurance claims, please contact:
Email: support@onaholestation.com
10. Summary
- AITIA dolls: 4–6 weeks production
- Free shipping to Europe & North America only
- All taxes and duties covered by us
- Declared as “Furniture” for customs
- Fully insured — record a complete unboxing video for claim protection
- Optional pickup or signature delivery
- Plain-box, discreet packaging